FAQ
Surf Spring
— Power Supply : Center Positive
Due to the reverb pan sensitive transducers, not many power supply will go along and get you a quiet signal. Only use our own 12v external power-supply included with your surf spring (along with the correct adaptor for you country if you are outside of EU). If you need an extra power supply, it is available in our shop.
— Power Banks :
All power banks may not always be as quiet as your 12v Power Supply included with the unit at purchase. But power banks we had success with are:
- Strymon Zuma
- Eventide PowerMAX 7
- Voodoo Lab Pedal Power 3 Plus
- Fender Engine Room lvl 8/12
- Power Studio DC-8X — Power Supply
- Harley Benton ISO 2 pro — Power Bank
Use a revert polarity cable if center negative.
— Shipping :
Keep in mind, the Surf Spring is crafted entirely by just one guy ! A one-man assembly line with a current manufacturing capacity of a whooping 5 units per week.
This may sometimes result in longer wait times, depending on stock availability and the timing of your order.
*Does not apply to STOCK B units
Here’s how the process works : after you complete checkout, you will receive the initial order confirmation email. Then, a second email with your tracking number will follow only when your reserved unit is actually ready to ship.
We aim to keep the wait between these two emails as short as possible; however, if demand is high and a waiting list is in place, please allow up to 14 days between the first and the second email.
For updates about on going period of delays, please look out for potential informations directly on the product page.
For any inquiries please contact us directly at :
Mail : daniel@thirdstoneelectronics.com Phone : +33 6 21 39 31 46
— "B" Stock Units :
"B" Stock units are electronically identical to our made to order models. These units from previous batch have just spent more time in storage and may exhibit very subtle cosmetic wear, but performance and specifications remain uncompromised.